Chinese smartphone manufacturer, Realme, has confirmed that it will be soon launching its first flagship store in India. The new flagship store will also act as a “premium service centre“. The company claims the flagship store will not only display all of Realme’s products but will also attend to post-sale issues in a matter of “minutes“.
The company will make the announcement of the city in which the new store will be opened later at the launch event to be held on 24 March. Madhav Sheth, VP-Realme and CEO, Realme India and Europe, told Mint that the new flagship store will provide a ‘superlative in-store experience’ to buyers as well as existing customers. He also revealed that the store will be massive, measuring 10,000 square feet.
Seth further added, “Realme has always been a customer- and product-focused company, and our consumers have played a key role in our growth. We will open our first flagship store with the goal of providing customers with a superlative in-store experience. It will cover an area of over 10,000 square feet. Recognizing our customers’ needs, our aim is to make their purchase seamless and convenient, while bringing them the most cutting-edge technology”.
He claimed that the forthcoming flagship store will also serve as the company’s premium service centre, which will aim at solving post-sale issues in just a matter of minutes. Realme’s experience stores will not only let buyers try out Realme’s products but will also provide a comfortable environment for an after-sale experience, he said.
Apart from smartphones, the store will display all of its products, including televisions, audio equipment, and wearables. The company intends to add a few new categories to the store and will keep customers informed about those segments. Realme has planned to open more stores in multiple Indian cities and has claimed that they will narrow down the cities for the future flagship stores based on customer feedback.
That said, the company will be soon announcing the Realme 8 series of devices globally. What are your thoughts on it? Let us know by dropping a comment down below.
This post was last modified on March 21, 2021 6:35 PM
